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  • What we do
    Everyone deserves to lead a happy life – together, we make that possible

    What we do

    At the Together Trust, we deliver individual care, support and education services across the North West.

    Read more »
    • Education
      • Bridge College
      • Inscape House School
      • Inscape House Vocational College
    • Caring homes
      • Homes for children and young people
      • Short breaks
      • Fostering
    • Therapy and specialist support
      • For schools
      • For families
      • For professionals
    • Helping families
      • Specialist information, advice and support
      • Mediation
      • Sleep services
      • Short breaks
    • Community support
      • Out in the community
    • Campaigning
      • Our campaigns
      • Our research
      • SEND reforms
      • Keep Caring to 18
      • Accessible travel
      • Mental Health
    • What we do
  • Get involved

    Get involved

    Whether it’s joining the team, becoming a foster carer or making a regular donation, your support changes lives.

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    • Ways to give
      • Make a donation
      • Sponsor our support animals for just £3 a month
      • Celebration giving
      • Play our weekly lottery
      • Charity partnerships
      • Give monthly
      • Recycling
      • Shop with us
    • Come to an event
      • Fundraising events
      • Join Together Festival 2025
      • All events
      • Community events
    • Get fundraising
      • Take on a challenge event
      • Take on a fundraising challenge
      • Run the London Marathon for Together Trust
    • Help shape our work
      • Volunteer
      • Campaign
    • Get involved
  • About us

    Together we thrive

    At the Together Trust, our vision is a society where people thrive because they are valued within their communities.

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    • Who we are
      • About us
      • Our trustees
      • Our team
      • Our reports
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      • Our history
      • Our values
      • Read stories from across the Together Trust
    • Learn more
      • Sign up for updates
      • Get in touch
      • Media centre
    • About us
  • Work with us
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Contact us Contact us

Together Trust Charity Awarded Gold by Investor in Customers

News release
5 May 2022 - 9:00am

The Together Trust, a leading North West disability charity, has been awarded the prestigious gold accreditation by Investor in Customers (IIC) for its exceptional support of children, individuals and families. 

It is the third time the organisation has received the gold standard accreditation, which recognises outstanding service for the people they support. 

The Together Trust was first established in Manchester in 1870. It now cares for and champions the rights, needs and ambitions of care-experienced children and people with disabilities, autism and mental health differences.  

Individuals supported by the Together Trust and their families were asked to provide feedback. This was collected alongside comments from staff and commissioners.

Feedback shared with Investor in Customers described the Together Trust as ‘Knowledgeable, caring, friendly staff with excellent understanding of children with additional needs as individuals.’

Speaking on behalf of the Together Trust, Mark Lee, Chief Executive said: “We’re proud to receive the highest recognition once again from Investor in Customers. The people we support are at the heart of absolutely everything we do, and we’re delighted that this is reflected in the feedback from families, foster carers and commissioners. 

I would like to thank our wonderful team of employees and volunteers who work tirelessly to deliver the highest standard of care. I’m also grateful to everyone who provided valuable feedback to Investor in Customers. Your views will help us to continue to improve our wide range of services across the North West.”

The evaluation is conducted by independent assessment organisation, Investor in Customers.

Tony Barritt, Managing Director, Investor in Customers Ltd said: “Delivering a great customer experience during the last couple of years has been a challenge for organisations in all sectors. For Together Trust to not only repeat their Gold Standard Investor in Customers accreditation but to actually increase their overall scores, is a remarkable achievement. 

They have a diverse workforce working in a challenging environment but the feedback from all stakeholders, including parents, carers and local authorities, clearly shows that the Trust’s staff not only understand the need to ‘think customer’ but also show through their actions a clear commitment to always seeking to do the right thing at the right time.  We are delighted to be able to recognise Together Trust’s achievements with our highest accolade.”

Further information

For further information please contact Camilla James at Together Trust on 07818 407786 or email camilla.james@togethertrust.org.uk

About the Together Trust 

Since 1870 the Together Trust has been providing life-changing care, support and education services in the North West of England. The charity works to challenge the negative perceptions and missed opportunities that people with disabilities, autism or complex needs and care experienced people face in society. With a team of over 900 dedicated people, they work flat out to create a society where people are valued within their communities. 

Find out more about the Together Trust on our website www.togethertrust.org.uk  

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Contact us: Together Trust Centre, Schools Hill, Cheadle, Cheshire SK8 1JE | Tel: 0161 283 4848

Established 1870 | Registered charity No. 209782 | Registered in England 00301722 | Vat No. 611 4005 06